Abstract : The increase in demand and the normal situations of overload of the Hospital Emergency Department (
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Abstract : The increase in demand and the normal situations of overload of the Hospital Emergency Department (HED) make continuous organisational changes compulsory in the search for optimum working and greater quality of care. The main changes have been based on the implementation of different triage systems with the aim of structuring care according to urgency and adaptive change in the medical service through different formulae such as referrals without consultation fast-track areas and specific care circuits such as units for thoracic pain stoke code or sepsis code amongst the most widespread in HED. On the other hand HEDs have been forced to seek and use methods that favour the discharge of patients often hindered by poor management of hospital beds by the health administrations. Hence different alternatives to hospitalisation are suggested such as observation units short stay units day hospitals and hospitalisation at home.
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